Helpful Information about Stand Up Paddle Boarding

We live in an increasingly litigious society.

However, as serial paddlers and boaters, we take going on the water in any vessel very seriously from both a public liability and safety point of view.

We hope that the following information which is meant simply a helpful guide and not instructions helps you stay safe and compliant with your SUPs!


Insurance and Licensing Information

Check with your regular insurance if you are insured for loss/theft/damage of your SUP and to see if you have Public Liability. 

If not, we can suggest two very competitively priced annual options:

1. If you never plan to paddle on UK inland waterways (technically you should have a license to do so on most rivers, public lakes and canals in the UK) – if you are not licensed and have an accident, we understand that your insurance might not allow a claim. 

Curtis Marine Insurance have put together a very simple to use package: SUPInsure.com 

2. Insure and Get Unlimited UK Inland Waterway Licence for up to 2 paddle craft (license stays with the people, not the craft)

British Canoeing has annual membership which covers Paddleboards and other paddle craft. 

They have teamed up with Towergate Insurers and provide licensing for inland waterways – for up to 2 people on the water at the same time.  BritishCanoeing.org.uk


*We are not affiliated & do not get a commission for either of the below – you must make your own enquiries and we are not responsible in any way for the service provided by the below companies.

Safety Guidleines

​*the following are guidelines only – not professional advice. You should always seek your own advice and if unsure engage a professionally qualified person.

 

  1. Always Wear Personal Floatation Devices
    We always recommend the use of a Personal Floatation Device PFD or Life Jacket when Paddleboarding. 
    For weak swimmers, and young children we recommend proper Life Jackets of at least 100 Newtons. Get more Info HERE on this. 


    We recommend that dogs also wear a floatation device!
  2. Wear The Leash
    If you fall off your board the first thing you will want to do is retrieve your paddle (but it’s always best to try to hold on to it!). In order not to get separated from your board, ALWAYS WEAR THE LEASH ROUND YOUR LOWER LEG.
  3. When to Stand Up
    We suggest you start off by kneeling on the SUPs until you are confident to stand up. Do not stand up on the boards in shallow water or next to hard objects, such as pontoons or boats. Great Video HERE
  4. Wear Shoes
    We recommend that users wear some form of shoe when Paddleboarding  to protect the bottom of your feet should you need to step off in to shallow water.
  5. Always Supervise young People
    Always supervise when on the water in all conditions.
  6. Follow any Local Rules and Advice
    Water can be unpredictable and it is always advisable to check with the local sources of information on water safety in the area before you take to the water.
    For example, rivers are rated by the flow and depending on the river, some craft are not allowed on the water during particular flow rates.
    OR – there may be a particularly dangerous part of a coastal area you wish to paddle on so check with the local coast guard, the RNLI or Harbour Master.
    Always take a cautious approach.
  7. Advise People On Land
    Always tell someone land based about a trip you intend to take with times and vicinity and report to them when you are back safely.
  8. Take a Mobile Phone
    If you can, take a charged mobile phone or VHF radio in a sealed dry bag in case of an emergency.
  9. Take adequate clothing for your trip
    Do not wear jeans of other water-logging clothes or wellington boots, waters, heavy waterproofs. If you are paddling a distance, take spare clothes in a dry bag.
    If it’s cold, wear a wetsuit.
  10. Plan your journey
    Always be realistic with the distance you plan to travel. Never paddle in the dark or in busy shipping lanes.
  11. River Paddling
    If paddling on a river, stay on the correct side of the river (normally the right) do not go through locks and use the “Portage” areas and carry your boards round. Avoid the tops and bottoms of all weirs.
  12. Plan for Tides
    If you are on the sea, be aware of the tide times and strengths and always seek expert advice if unsure.
  13. Protect yourself from the Sun
    The sun reflects off the water intensifying it’s power, Cover up, wear sunscreen, a hat and decent sun glasses (even when it does not seem to be very sunny).
  14. Keep Hydrated and Your Energy Up
    Take some water and some snacks if you are paddling a distance.
  15. Paddle in a minimum of Pairs
    If you are going on an adventure trip, we strongly recommend that you buddy with another board or another vessel.
  16. Do not Use Faulty Equipment
    Whilst we always check our kit before it goes out, things can fail. If you have any doubts, do not use and contact us and we will advise and do our best to sort any problems out fairly and quickly.
  17. Have FUN & Respect Nature!

Frequently Asked Questions
Are Inflatable Paddle Boards Better Than Hard Boards?

With modern technology and the techniques used to construct inflatable paddle boards, the quality, robustness and design has come a long way in the last few years. 

Good quality SUP’s will inflate to 20+ PSI  and they are incredibly firm even in surf waves. 

In addition, inflatable sups can take more of a battering, and will not chip edges and scuff like hard boards. 

Their versatility – the fact they pack down and can be stored, carried, and transported easily far out weighs the bulkiness and impracticality of a hard board.

Even racers are now using inflatable SUPS. 

Whats Your Returns Policy?

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For more Information Click HERE

Do you Sell Red Paddle Boards?

No. 
Red Paddle Boards are probably the most well known Brand in the UK and were really responsible for the growth in the inflatable SUP market. 

Our experience is that the rest of the world has caught up and there are some manufacturers offering similar quality (and sometimes better) SUPs for less £££’s. The truth is, most other manufacturers business models means that the Sups do not have to go through so many hands before they reach the consumer. 

Many other brands are also now cool to be seen on!

Can we get advice on what SUP to buy from you?

Absolutely. 

We understand that selecting a board can be a bit confusing. 

Infact, we really encourage you to CONTACT US before you make a purchse or if possible, visit our Test Centre on the Thames in Buckinghamshire before you buy. 

Although a branded VIDEO by a partner of ours, we think this really helps to explain whats the difference in the types of SUPs on the market. 

Do you Hire out SUPS?

We do. 
We have a sister company which offers a remote SUP hire service – www.suphireuk.com

And we also rent SUPS (+Canoes and Kayaks from our Base) www.moosecanoehire.com 

Do you sell Used Boards Ever?

We do.

Sometimes we sell our ex rental and demo boards.

Sign Up to our newletter for offers & Visit the STORE to see if we have any available right now

Do you Sell Children's Paddle Boards?

Yes. 
Many families will buy an all-round board.

However, there might be a time if your child is really keen to do some miles and an adult boards is just that bit too big for them to get really moving. 

Take a look at our kids Boards – HERE

Can we buy life jackets from you?

Yes.

We recommend that every paddler wears a floatation device even if they are a great swimmer.

Not only can they then help other people in need, if required, riders must also consider that occasionally people experience things like cramp. If this happens, however good you are at swimming or however fit you are, a floatation device can be a life saver.

Take a look at our Floatation Devices and Offers HERE

We also put together a useful guide for our customers HERE

Can I repair a hole in an inflatable SUP?

Yes.

In our experience, if you have a problem, it is likely to be a valve issue. 
Valves are easily replaced.

We have never had a leak in our SUPs. The SUPs come with a repair kit and when applied properly – (like mending a bike puncture) – the patches are discreet and really do stop any leaks even when at full pressure. 

If something worse happens, there are people who can repair boards professionally. 

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